Software for Humans, Systems for Agents

In this episode, the AI hosts explore why the agentic era is shaping up to be more than another AI feature wave. As software begins to act on behalf of users, engineering and product leaders may need to rethink the systems beneath the interface, from data quality and secure APIs to durable state, long-running workflows, and human approval checkpoints. They discuss why trust will likely build gradually, starting with lower-risk tasks before expanding into higher-stakes transactions. The bigger idea is simple: this looks more like a major systems shift, similar to cloud or continuous delivery, than a surface-level product enhancement. Link to the article: Software for Humans, Systems for Agents, originally published April 06, 2026. Connect with me on LinkedIn