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Soho Pizza, £8 Pints and the Booking Black Hole episode artwork

EPISODE · Apr 10, 2026 · 36 MIN

Soho Pizza, £8 Pints and the Booking Black Hole

from The Ops Club Podcast · host Travis Fish

In this episode, Travis and Tom get into the changing vibe of a well-known London pizza spot, and what it says about the gap between a great concept launch and operational reality.They talk AI in hospitality - slow booking response times, stretched sales teams, and whether tech is the answer to an ongoing problem in the industry.And they get into the economics of a pint. Guinness pricing, supply chain squeezes, and a nifty tool called Percy that could save independents serious money.

What this episode covers

In this episode, Travis and Tom get into the changing vibe of a well-known London pizza spot, and what it says about the gap between a great concept launch and operational reality.They talk AI in hospitality - slow booking response times, stretched sales teams, and whether tech is the answer to an ongoing problem in the industry.And they get into the economics of a pint. Guinness pricing, supply chain squeezes, and a nifty tool called Percy that could save independents serious money.

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Soho Pizza, £8 Pints and the Booking Black Hole

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Frequently Asked Questions

How long is this episode of The Ops Club Podcast?

This episode is 36 minutes long.

When was this The Ops Club Podcast episode published?

This episode was published on April 10, 2026.

What is this episode about?

In this episode, Travis and Tom get into the changing vibe of a well-known London pizza spot, and what it says about the gap between a great concept launch and operational reality.They talk AI in hospitality - slow booking response times, stretched...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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