Solving Dealer Transport Delays with Royce Neubauer

Royce Neubauer, founder of Auto Hauler Exchange, joins Driving Solutions to discuss how vehicle logistics is becoming a competitive differentiator for dealers and OEMs. Drawing on more than two decades of experience in automotive transport, Neubauer explains why traditional hauling processes often create delays, limit visibility, and tie up dealer capital—especially as customer expectations around delivery continue to rise.The conversation explores how Auto Hauler Exchange was designed to remove brokers from the transport process, allowing dealers and carriers to work directly through a transparent, real-time marketplace. Neubauer outlines how improved communication, documentation standards, and driver accountability can reduce risk, accelerate delivery timelines, and protect dealer profitability. As logistics increasingly becomes part of the retail promise, he shares why dealerships must rethink transport as a core operational function rather than a back-end necessity.Key discussion points:Why vehicle transport delays strain dealer cash flow and inventory turnsConnecting shippers and carriers directly without brokersImproving shipment visibility and accountability through real-time updatesReducing risk with stricter pickup verification and documentationEvaluating driver-level performance to improve service qualityHow logistics is evolving into part of the customer experienceDriving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.Subscribe on your favorite podcast platform and visit CBTNews.com for more.