EPISODE · Nov 29, 2021

SOR 709 A Great Customer Experience

from Speaking Of Reliability: Friends Discussing Reliability Engineering Topics | Warranty | Plant Maintenance · host Reliability.FM: Accendo Reliability, focused on improving your reliability program and career

A Great Customer Experience Abstract Kirk and Fred discussing Kirk’s experience with a new pinball machine’s component failures and the manufacturer. Key Points Join Kirk and Fred as they discuss recent failures of a new pinball machine and the rapid response of the manufacturer to respond and send replacement parts. Topics include: Details on a […]

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