EPISODE · Mar 11, 2024

SOR 947 Customer Support

from Speaking Of Reliability: Friends Discussing Reliability Engineering Topics | Warranty | Plant Maintenance · host Reliability.FM: Accendo Reliability, focused on improving your reliability program and career

Customer Support Abstract Dianna and Fred discuss the challenges as a customer when calling for customer support. Key Points Join Dianna and Fred as they discuss customer support. Topics include: why current contact methods make it seem that customers are not a priority. the missing link: the problem the customer is facing. how changing the […]

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