Sorry, Sorry, Sorry by Marjorie Ingall, Susan McCarthy

https://thebookvoice.com/podcasts/2/audible/172785 to listen full audiobooks. Title: Sorry, Sorry, Sorry Author: Marjorie Ingall, Susan McCarthy Narrator: Eunice Wong Format: mp3 Length: 11 hrs and 7 mins Release date: 01-10-23 Ratings: 4 out of 5 stars, 9 ratings Genres: Communication & Social Skills Publisher's Summary: It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?