Southwest Airlines Software Failure
from Bootstrapper's Paradise Hosted by Sean Boyce
Southwest Airlines has just given us the perfect example of how not to manage technical debt. Let's review what happened to see what we can learn from it. NY Times Article - https://www.nytimes.com/2022/12/31/opinion/southwest-airlines-computers.html Open Letter From The Union - https://makeitrightswa.org/wp-content/uploads/2022/05/President-Remarks-March-2022-RH-ed.pdf If you want to reach product-market fit faster, sign up for my free 5 day email course here - https://nxtstep.io/fit/ Free Email Course - https://bootstrappersparadise.com/course Private Coaching - https://bootstrappersparadise.com/coaching Bootstrapper's Paradise - https://bootstrappersparadise.com/
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What this episode covers
Southwest failed to manage it's technical debt. That left up to 1 million passengers stranded over the holiday season.
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