Spa Tales: from Water Cups to Wisdom

In this week's episode of the SpaHive podcast, join me for a trip down memory lane as I recount a particularly memorable encounter with a demanding guest from my early days in the industry. From flinging water cups to kneeling apologies, it's a story filled with valuable lessons learned (and not learned!). Tune in to hear how I navigated the situation, stood my ground, and ultimately emerged with a newfound understanding of service versus servitude. Plus, stick around for some juicy insights on leadership and guest interactions that you won't want to miss! Comments, Questions, or Podcast Ideas? Email [email protected] Spa Startup 101: How to Launch a Profitable Spa Business Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey Could you use more business resources from me and my trusted SpaHive Community? Join us for free at https://www.facebook.com/groups/TheSpaHive/ SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally. SPAHIVE VIP - www.juliepankey.com/spahive