Sparks: Leading Through Crisis and Adapting to Change with Journera CEO Jeffrey Katz

In today's Leadership Spark, Jeffrey Katz, founder and CEO of Journera, discusses his experiences leading through crises, including the tragic crash of Swissair Flight 111 and the impact of 9/11 on the travel industry. Jeffrey emphasizes the importance of compassion, honesty, and generosity in times of crisis and reflects on how the experiences changed him as a leader. The conversation also delves into the challenges of building a company in a competitive industry and the role of technology in shaping the future of travel. Overall, the discussion highlights the importance of adaptability and agility in leadership. ______________________ Get ad-free listening, early access to new episodes, and bonus episodes with the subscription version of the show The Great Leadership with Jacob Morgan Plus. It's only available on Apple Podcasts for $4.99/month or $49.99/year--less than a cup of coffee!