Special Episode # 14 : Live from The House of Lords :CX, AI and BPO in the UK Retail Sector

In this special edition I interview several of the guest speakers immediately after we concluded a Thought Leadership Breakfast Briefing held in The House of Lords, Westminster under the auspices of Lord Nathanael Wei and hosted by The Retail Trust, Sabio and NutunCX on Wednesday 20th September 2023. The subject of the event was "The Retail Sector: The Future of CX, AI Innovation and BPO to South Africa" My guests in this special edition episode of Rod's Pod include: Stuart Dorman - Chief Information Officer - Sabio Group Martin Newman - Managing Director - Customer Service Action Ltd Alistair Niederer - Executive Director - CX Alliance Chris Brooke-Carter - Chief Executive Officer - The Retail Trust David Neale - Chief Growth Officer - Nutun CX Mike Butler - Sales & Marketing Lead. UK - Nutun CX