Special Feature: Technology Support

from Travel & Hospitality Intelligence · host J.D. Power

At the end of 2021, our Customer Service experts took a look back at what technology support organizations did well and what best practices to take into 2022. Listen in to the conversation now. This podcast features a discussion with:   -- Michael Vermillion, Vice President and General Manager of J.D. Power Travel & Hospitality Intelligence.  -- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power  -- Mike Noeth, Evaluator, Customer Service, Technical Support, Field Service, J.D. Power -- Greg Dickerson, Call and Contact Center Consultant, J.D. Power

Episode metadata supplied by the publisher feed · Published Feb 9, 2022

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Special Feature: Technology Support

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