Speed Meets Experience

Episode Notes What if hiring didn’t have to take weeks? In this episode of Talent Experience Live, Michael Domingo of CVS Health joins us to unpack the company’s bold initiative to dramatically accelerate hiring while still delivering a best-in-class candidate experience. Michael shares how CVS is rethinking traditional processes, rolling out new technologies like voice agents, and designing a phased approach that keeps humans firmly in the lead while using AI to remove friction from the journey. We also explore how the organization is bringing talent acquisition teams along for the transformation, the challenges of balancing speed with quality, and how CVS is tailoring the approach across different roles and candidate personas. For organizations wondering how to modernize hiring without losing the human touch, this conversation offers a practical look at what it takes to move from long hiring cycles to a faster, smarter, and more candidate-centric future.