Spilling the Tea with Accessibility Expert Emma Charlton from Porphura

Welcome to The Confident Host Podcast with me, Kay Gibbs. In each episode, I’ll be diving into the world of holiday letting, providing you with tips and tricks from my own experiences and that of the hundreds of clients I have worked with, as well as bringing in expert guests to share their wisdom with you. Together, we'll optimise your holiday let, grow your bookings and make sure you love your business. Holiday letting can be a lonely sport; it doesn't have to be anymore.This week I welcome welcome accessibility expert Emma Charlton from Porphura, as we discuss the importance of catering to those with disabilities, how they struggle to navigate holiday lets as they are now, and changes you can make to allow even more people to enjoy your holiday let.Emma runs Porphura, where she champions inclusivity and offers insights into actions we can take to be more aware and welcoming to people with disabilities. She offers a course on accessible tourism, covering disability awareness, risk mitigation through legal compliance, practical, human‑centred environmental changes, downloadable editable resources and templates, conflict resolution and marketing and more. It’s designed to help small independent accommodation providers create more inclusive, welcoming experiences for disabled guests. See her website here: www.porphura.co.uk/learn-with-usLearn more about Confident Host Circle, my membership group for hosts like you, here www.kaygibbs.com/confidenthostKAY’S LINKS:Website: www.kaygibbs.comFacebook: https://facebook.com/kaygibbsmentorInstagram: https://www.instagram.com/kaygibbs_holidayletcoachEdit and Graphics by Josh @ Knew Kid Media -Website: www.knewkidmedia.comInstagram: @knewkidmedia