SPLASH

Ask a question hereSPLASH 2026: Why Pool Professionals—and Their Teams—Need to Be ThereSPLASH isn’t just another excuse to escape the office, collect two years’ worth of free pens, and start asking suspicious questions about when the complimentary slushy machine becomes a margarita machine.For pool professionals across Australia and the Southern Hemisphere, SPLASH is the industry event. It’s where new products are launched, new technology is demonstrated, business ideas are exchanged, and technicians finally see that the pool industry is much bigger than the route, retail counter, or equipment pad they work around every day.This week on Mondays Down Under, Lee Salisbury and Nick discuss what makes SPLASH worth attending, why business owners should consider bringing at least one team member, and how the event can reinvigorate a workforce heading out of winter and into the madness of summer.Lee also previews the customer-service and business-growth forums she will be facilitating, while Nick shares the story of a commercial fountain whose chemical controller had apparently been plumbed backward—and remained that way for somewhere between five and seven years while another company visited three times a week.In This Episode What SPLASH is and why it matters to the Australian pool and spa industry  How the trade show has evolved over the decades  Memorable exhibits, product demonstrations and promotional giveaways  Why technicians and younger employees should experience a major industry event  Using SPLASH to motivate and educate your team before summer  New products, software developments and masterclasses expected at the show  Lee’s business-growth and customer-experience forums  Protecting productive time with the “red headphones” rule  Deciding which tasks should be delegated before the busy season  Why workplace interruptions cost more time than most managers realize  Preparing your business and staff for the transition from winter into summer  Nick’s battle with a badly installed 30,000-litre commercial fountain  A chemical dosing system that had been plumbed incorrectly for years  What happens when equipment is serviced repeatedly without anyone diagnosing the actual problem If you’re attending SPLASH, keep an eye out for Lee, Nick and the Mondays Down Under crew—and make sure you say hello. You may even find yourself appearing in an upcoming episode.Questions or topic suggestions? Email [email protected]. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: [email protected]