Spokojný zamestnanec =＞ spokojný klient

from e-learning žije! · host e-learnmedia

Firmy sa často snažia vylepšiť zákaznícku skúsenosť – aj keď ide o vzdelávanie. Ale pri zamestnancoch si povedia: „Nemáme čas venovať sa tomu, aby to bolo lepšie.“ alebo „Veď to nejako zvládnu, sú za to platení.“ Takto to však dlhodobo nefunguje. Preto sa trocha pozrieme na to, prečo sa oplatí robiť vzdelávanie lepšie, aj keď je to „len“ pre zamestnancov. Zdroje: www.e-learnmedia.sk/podcast LinkedIn: e-learning žije!

Episode metadata supplied by the publisher feed · Published Sep 21, 2021

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Spokojný zamestnanec =＞ spokojný klient

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