Sports Bars, Smart Systems & the New Era of Restaurant Technology

In this TechBytes episode, Rob Grimes sits down with Dwight Rowe, Vice President of Information Technology at Duffy’s Sports Grill and IFBTA Central Florida Chapter Co-Chair, for a candid conversation about the evolving role of technology in hospitality. Dwight reflects on joining Duffy’s just before the pandemic, navigating cloud migration, supporting 28 corporate locations, and driving innovation in a sports-bar setting with 80+ screens and high customer expectations. They explore AI, handhelds, staffing insights, data security, and how operators can prepare for the next wave of digital transformation. A forward-looking discussion packed with real-world lessons for restaurant and retail technology leaders.