SPOTLIGHT: Changing Culture at Microsoft Through Diversity with Kathleen Hogan

As the Chief People Officer at Microsoft, Kathleen Hogan is responsible for the company's cultural transformation.  She joins us to talk about how Microsoft is using a technique called "Screening In" to drive cultural change through diversity.   Hogan is new to the HR function, but not to talent management. Previously she was vice president of Microsoft Services, a team dedicated to helping businesses and consumers maximize the value of their investment in Microsoft technologies. Hogan has also served as corporate vice president of Customer Service and Support, responsible for the strategy and delivery of consumer and commercial technical support and customer service for Microsoft products and services.  *This spotlight episode is excerpted from our 1 hour interview with Kathleen in 2016