SPOTLIGHT: Microsoft's Culture Change with Chief People Officer Kathleen Hogan

*This excerpt was taken from our 2020 interview. Culture change efforts often yield little more than a survey assessing current culture followed by ineffective action steps to achieve change. On this episode of the Gartner Talent Angle, Kathleen Hogan, Microsoft's Chief People Officer, shares how Microsoft not only incites culture change, but also how they foster a growth mindset to ensure employees are comfortable learning and failing in order to grow.