SPOTLIGHT: Navigating Future Uncertainty With Margaret Heffernan

Organizations obsess over predictions and forecasting, but the only certainty there is about the future is uncertainty. In this Talent Angle podcast interview, Margaret Heffernan, author of "Uncharted: How to Navigate the Future," explores how to operate with agility in times of uncertainty; arguing that the events with the greatest impact on complex systems — whether organizations or humanity — are often unpredictable. To better prepare for future uncertainty, she urges leaders and their employees to solicit the viewpoints of those around them for a holistic understanding of decisions and their consequences. *This episode is an excerpt taken from our 2020 interview.