EPISODE · Jun 22, 2022 · 45 MIN
Sprint: Dan Hesse
from Wisdom From The Top with Guy Raz
Customers crave simplicity, Dan Hesse figured out early in his career, as he streamlined phone bills at Sprint. He saved 2 billion dollars, just by taking better care of customers in a few key ways. Plus, just how hard Sprint had to work to get the iPhone on its network, and the movie he hoped would change the company culture. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What this episode covers
Customers crave simplicity, Dan Hesse figured out early in his career, as he streamlined phone bills at Sprint. He saved 2 billion dollars, just by taking better care of customers in a few key ways. Plus, just how hard Sprint had to work to get the iPhone on its network, and the movie he hoped would change the company culture. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Sprint: Dan Hesse
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