SRE Lessons from the Trenches

Emil Stolarsky (@emilstolarsky) and Jaime Woo (@jaimewoo), co-founders of @IncidentLabsInc talk about experiences running web applications at scale, evolving into SRE roles, communicating SRE concepts across teams, and tips for initial success. SHOW: 446SHOW SPONSOR LINKS:MongoDB Homepage - The most popular database for modern applicationsMongoDB Atlas - MongoDB-as-a-Service on AWS, Azure and GCPDatadog Homepage - Modern Monitoring and AnalyticsTry Datadog yourself by starting a free, 14-day trial today. Listeners of this podcast will also receive a free Datadog T-shirtDivvyCloud - Achieve continuous security & compliance. Request a free trial today!DivvyCloud’s 2020 Cloud Misconfigurations Report - Cloud misconfigurations cost enterprises $5 trillion in 2018 and 2019.CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotwSHOW NOTES:Incident Labs (homepage) Ovvy (tool) - On-Call ManagementGoogle SRE BookTopic 1 - Welcome to the show. Tell us a little bit about your backgrounds, and some of your experiences that lead you to focus on SRE.  Topic 2 - SRE is still an evolving concept, and people are still learning about it. How do you frame a conversation with people about how SRE works? How much is technology-centric and how much is culture/process-centric?Topic 3 - We’re all living in an unusual time, given the current COVID-19 pandemic. How do you see SRE changing as work environments change (e.g. WFH) or volume or change-rate is dramatically impacted? Topic 4 - What have you found are successful communication and collaboration models for SREs engineers with their associated teams (or other stakeholders)?Topic 5 - How well do you find different groups understand the concepts around error budgets and SLOs? Topic 6 - If people are just now getting started with SRE, what are some early tips (or tools) that you recommend for them to have initial success (or avoid failures)?FEEDBACK?Email: show at thecloudcast dot netTwitter: @thecloudcastnetFEEDBACK?Email: show @ the enterprise ai show dot comeBluesky: @EntAIShow.bsky.socialTwitter/X: @TheEntAIShowInstagram: @TheEntAIShow