Staff Turnover...NEVER Again

EPISODE #81 - STAFF TURNOVER....NEVER AGAIN Long ago, I decided turnover was too expensive, created too many headaches and was simply unacceptable in my operation. Turnover is a bitter pill and unfortunately a fact of life in many restaurants, but it doesn’t have to be. By shifting your strategy and approach, you too can create what I call your restaurant “Dream Team” which in turn will build your brand and give your restaurant a powerful advantage. In this week’s action-packed episode, I demonstrate the antidote to hiring warm bodies to just fill an opening. I show you how to lead by example, develop staff that build your brand and create a culture of hospitality, family & fun. When your staff and customers are all singing your restaurant’s praises, lines form out the door and your cash register will ring. Remember, its all about the customer and providing a consistent, memorable experience where dining out in your restaurant is an “event”. The foundation to this magic is of course your staff where every guest impression counts. Listen as I share several ideas and strategies on recognizing, rewarding and developing your restaurant “A-TEAM”. To really take these ideas to the next level, check out our SALES STARS turn-key front of house staff training program at this link: https://salesstars.restaurantrockstars.com Now go out there and Rock Your Restaurant Roger