Star on mission to change "customer is always right" culture, casino licence hearing told

from Peter Ryan_ABC News Soundcloud · host Peter Ryan

Star Entertainment chief risk officer Scott Saunders says the casino group is on a mission to change a culture where "the customer is always right". Star is facing a second inquiry to determine its suitability to hold a casino licence in Sydney. Reporter: Peter Ryan, Senior Business Correspondent Featured: Scott Saunders, chief risk officer, Star Entertainment Keywords:

Episode metadata supplied by the publisher feed · Published Apr 22, 2024

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Star on mission to change "customer is always right" culture, casino licence hearing told

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