Staring Into the Abyss (IVAs)

IVAs are by far the most common form of personal insolvency, with high-profile advertising and promotion helping them to outstrip other solutions. But does this mean that everyone who enters an IVA receives a good service? New research from the Insolvency Service highlights the problems in the 'take-on' process for IVAs, from bad advice at the outset to poor treatment of customer vulnerability. In this episode, Antonio and Andy discuss the Insolvency Service's findings and what they might mean, including a genuine difference of opinion on whether the Government's IVA guidance strikes the right balance. Useful links: Insolvency Service report into Individual Voluntary Arrangements Government guidance about the report Join the IMA