Starting customer success from the ground-up (Carrie Gregg, Ministry Brands)

Welcome back! This episode Jeff sat down with Carrie Gregg from Ministry Brands, a family of software companies across North America, serving more than 115,000 churches and faith-based organizations thrive in a digital world. She dives into how she built Customer Success at Ministry Brands from the ground-up. A success story you don’t want to miss! -- Big shout out to Ministry Brands (https://www.ministrybrands.com/) Carrie Gregg: https://www.linkedin.com/in/carriegregg/ -- This can be found on our website: https://customerimperative.com/carrie-gregg-ministry-brands/ -- This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/ Jay Nathan: https://www.linkedin.com/in/jaynathan/ Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach/