"Startup Success: Prioritize Operations" The Podcast For Entrepreneurs w/ Jon Bassford

I would advise against ignoring operations. Speaking somewhat biasedly, I've seen many small businesses and startups waste considerable time and energy by overly focusing on sales and marketing while neglecting internal operations. Typically, organizations diligently develop their sales funnels and marketing strategies but often overlook crucial internal functions such as cross-departmental coordination, accounting, finance, HR, and legal matters. Consequently, CEOs or founders find themselves pulled into administrative tasks that are less strategic, dividing their attention between day-to-day operations and the broader strategic growth of their company. Therefore, I strongly recommend that one of the initial hires for any business should be an operations manager.