Startups are a multiplayer game

Joanna Li, COO and co-founder of Switchboard, shares how automation and AI are revolutionizing small business operations. With her background in project management and passion for solving real-world challenges, Joanna combines technology and user-centric design to empower teams and drive efficiency. In this episode, we explore the future of work and how small businesses can harness innovation to succeed. Featuring Joanna LiCo-FounderSwitchboard Joanna Li is the COO and co-founder of Switchboard, where she helps small businesses leverage automation and AI to boost efficiency. With over a decade of experience in project management and user-centric design, Joanna combines her tech savvy and operational expertise to streamline processes for growing companies. A Vancouver native with a global perspective, she's passionate about using technology to solve real-world business challenges and empower teams to work smarter. LinkedIn: https://www.linkedin.com/in/joannacli/ Instagram: https://www.instagram.com/jo_cat/ Hosted by Mo DhaliwalCEOSkyrocket Digital Software engineer turned marketer, Mo is an entrepreneur, cultural curator and technologist. In his role as founder and CEO of Skyrocket Digital, he helps clients with business, brand and technology to launch new ideas and grow their businesses. High Agency: Conversations that Drive Growth and Transformation Instagram: https://instagram.com/highagencypodLinkedIn: https://www.linkedin.com/company/high-agency-pod/Twitter: https://x.com/highagencypod Presented by Skyrocket Digital https://skyrocketdigital.com/ Skyrocket is the digital agency for ambitious leaders. Our capabilities empower business and marketing leaders with the confidence to launch new initiatives, grow their brands, and undergo the transformation necessary to achieve breakthrough results.