EPISODE · May 11, 2026 · 1H 23M
State Farm Talks Smack And Threatens The Entire Industry! Bloomington In CRISIS Mode!
from Collision Coffee Talk · host Kristen Felder
From California wildfire claims to Ohio total loss lawsuits, from DRP funneling to supplier pressure and OE repair history, this episode connects the dots the industry cannot afford to ignore.Because when the biggest players in the room start acting like accountability is optional, someone has to say it out loud.Just when you thought State Farm’s response to their consumers could not get any worse, corporate doubled down and threatened the entire state of California. If that was not enough last week, GEICO’s claims funnel is reveled to show consumers can not turn in a claim without selecting a DRP shop for their service. We’ll talk about BASF’s massive growth, PPG’s second price increase in just a few months and could Maaco be the dream job we never knew we wanted. We also talk about some industry history that can not repeat. We’re looking to Assure that Performance never makes it’s way back to the OEs For the claims process discussion we’ll talk about the Thorton vs State Farm lawsuit from Ohio and the role it plays on owner retained salvage and total loss claims. If this episode makes you think, makes you mad, or makes you look at claims differently, make sure you like the video, subscribe to Collision Coffee Talk, and share it with someone in the industry who needs to hear it. These conversations only matter if they get outside the room.
What this episode covers
From California wildfire claims to Ohio total loss lawsuits, from DRP funneling to supplier pressure and OE repair history, this episode connects the dots the industry cannot afford to ignore.Because when the biggest players in the room start acting like accountability is optional, someone has to say it out loud.Just when you thought State Farm’s response to their consumers could not get any worse, corporate doubled down and threatened the entire state of California. If that was not enough last week, GEICO’s claims funnel is reveled to show consumers can not turn in a claim without selecting a DRP shop for their service. We’ll talk about BASF’s massive growth, PPG’s second price increase in just a few months and could Maaco be the dream job we never knew we wanted. We also talk about some industry history that can not repeat. We’re looking to Assure that Performance never makes it’s way back to the OEs For the claims process discussion we’ll talk about the Thorton vs State Farm lawsuit from Ohio and the role it plays on owner retained salvage and total loss claims. If this episode makes you think, makes you mad, or makes you look at claims differently, make sure you like the video, subscribe to Collision Coffee Talk, and share it with someone in the industry who needs to hear it. These conversations only matter if they get outside the room.
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State Farm Talks Smack And Threatens The Entire Industry! Bloomington In CRISIS Mode!
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