[Step by Step] How Does Cross-Border Commerce Impact Supply Chain? (Feat. John Huelskamp, Flexport)

Launching the Crawl, Walk, RunAs companies scale their operations into new markets, it's important to have the people, partners, and processes to scale efficiently.“We need technology to help us manage exceeding our own capacities and limits.” -PhillipIt’s about the relationships on the other side and how we relate to them, in order to make all things come together and bring product to the hands of the person trying to order from us.“Once you've launched that crawl, walk, run process, if you've done that once in a new market, the next market you enter your tolerance for complexities up dramatically.” -JohnWhen figuring out inefficiencies in your supply chain, go to your front-line workers and ask them about their days and where they feel the most inefficient. They’ll help you uncover the issues in your processes.“Every person's capacity for change management is wildly different.” -JohnAssociated Links:Want to learn more about going cross-border? Download our free Step by Step guide!Get connected with Avalara!Learn more about John Heulskamp and FlexportListen to our other Step by Step seasonsFind our other Future Commerce episodes on our websiteHave any questions or comments about the show? Let us know on Futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.