Steve Clayton on Microsoft’s Communication Strategy in the Age of AI

How is Microsoft’s communication team reimagining its strategy in the Age of AI? Steve Clayton, vice president of communications strategy, joins The Crux to answer this question. Steve, a former systems engineer, focuses on the revolutionary aspects of generative software that can help communicators while recognizing its fallibility in translating human emotion. Steve also gives listeners tips on how to create the perfect “prompt” using Microsoft’s AI app, “Copilot.”