EPISODE · Jan 31, 2026 · 41 MIN
Steve Doty & Chris Goodman - When SaaS Growth Outruns their Cyber Systems
from Keyboard Samurai · host Wil Klu
Fast SaaS growth exposes problems most teams don’t see until it’s too late.In this episode of The Keyboard Samurai Podcast, I break down what happens when revenue, customers, and expectations scale faster than the systems meant to support them, with Steve Doty and Chris Goodman of Defensible Technology as the conversation drivers.We talk about how compliance milestones like SOC 2 create a false sense of security, why operational maturity lags behind growth, and how security and process debt quietly become growth blockers.This episode covers:Why SOC 2 is a starting point, not a finish lineHow SaaS growth reveals gaps in security and operationsThe difference between being compliant and being resilientWhy teams underestimate the cost of security and process debtHow misaligned systems slow deals, erode trust, and increase riskWhat founders and operators should fix before growth forces the issueIf you’re building or scaling a SaaS company, this episode reframes security, compliance, and operations as growth infrastructure—not checkboxes.This isn’t about fear.It’s about staying ahead of your own success.Find Chris & Steve: https://www.linkedin.com/in/stevedoty/https://www.linkedin.com/in/christopher-goodman-007/
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Steve Doty & Chris Goodman - When SaaS Growth Outruns their Cyber Systems
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