Steve Krug — Advanced Common Sense Approach to Web Usability

A highly sought-after speaker, Steve Krug is a usability consultant who has more than 20 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. He is best known for his book Don’t Make Me Think about human-computer interaction and web usability. His second book, Rocket Surgery Made Easy, is a DIY guide for Finding and fixing usability problems. This episode of Non Breaking Space Show is sponsored by: SVG Summit — A full-day, virtual UX design conference on SVG that you can attend online on February 15th. Free recordings with registration at SVG Summit. Use discount code NONBREAKINGSPACESHOW for 20% off. CSS Dev Conf — Conference dedicated to CSS and its super friend technologies like JavaScript, Sass, NPM, and more. A limited supply of Early Bird Tickets go on sale soon. Register now! UX Design Newsletter — A weekly free newsletter containing a collection of tutorials, articles, and videos about frontend design and development, plus tips on how to bring better engagement to the multi-device world curated by Christopher Schmitt. Feed.Press — Hosting and feed support provided by Feed.Press. Sign-up today and try FeedPress on a 14-day trial (no contracts or commitments). Use promo code NBSP during checkout to get 10% off your first year. Jump to a conversation on… 7:25 Introduction of Steve’s books 8:25 A discussion of mobile first 10:55 Did responsive design hurt web design? 16:20 Weatherbug as an example of a good app. 18:55 Double tapping on an article instead of responsive design as Steve Jobs intended. 21:00 Why don’t more people do usabilty testing? 26:00 Failed prediction: usability will never get to be a line item on budgets. 29:00 Reasons why you can’t predict the future. 30:15 6 maxims from Steve’s book 34:00 Making usability tests a spectator sport 35:10 How do I get buy in from my boss? 38:20 Making sure to have good snacks for usability testing. 39:10 What qualifies as a good snack for usability testing? 39:50 Focus ruthlessly on a smaller number of problems. 42:40 When faced with problems, do the least you can do. 44:50 Dealing with legacy sites. 48:15 Brundlefly 49:15 Getting lost in Home Depot 51:25 How difficult it is to keep a blog up to date. 54:05 Contributing to the walled garden of Facebook vs blogging 56:00 Where to find Steve Krug online. 57:10 LinkedIn dark pattern annoyance. LINKS: Sensible.com Steve Krug on Twitter Don’t Make Me Think Rocket Surgery Made Easy LukeW LukeW on Twitter Hipmunk Atomic Design by Brad Frost