Steven Gaffney - CEO of Steven Gaffney Company

Welcome to another episode of the Business Leaders of America podcast. In this episode, we’re thrilled to welcome Steven Gaffney, a renowned expert on honest communication, change management, and building high-performing teams. With nearly 30 years of experience, Steven has worked with major organizations like Amazon, Marriott, Allstate Insurance, and even the U.S. military, helping leaders break down barriers, build cohesive teams, and increase business profitability. He’s also the author of several impactful books, including his latest, Unconditional Power, which explores the transformative effect of transparent communication in leadership. Steven dives deep into the critical issues many organizations face today, from breaking down team silos to navigating the complexities of change, all with his unique approach to fostering honest communication. We discuss his powerful Consistently High Achieving Teams (CHAT)® approach, which provides practical strategies for teams to achieve sustainable success. Steven also shares insights from his latest book and explains why honesty is the most underutilized yet powerful tool in any leader’s toolkit. And here’s a special offer for our listeners: mention Business Leaders of America in an email to Steven, along with a takeaway from this episode that you applied in your personal or professional life, and he’ll send you a copy of his book Just Be Honest—a valuable guide to fostering trust and open communication. Join us as we explore how honest communication can elevate your team and transform your business outcomes. Notable Awards and Recognitions • Founder of the Steven Gaffney Company • Authored influential books, including Just Be Honest, Honesty Works!, Be A Change Champion, Honesty Sells (co-authored), and his latest, Unconditional Power. • Trusted advisor to Fortune 500 companies like Amazon, Marriott, Lockheed Martin, and the U.S. government, including the Department of Homeland Security and NASA. • Creator of innovative models such as Consistently High Achieving Teams (CHAT)®, Powerful Culture®, and the 2-hour and 18-minute Strategy™, aimed at simplifying high-performance communication and team success. • Expert frequently quoted in The Wall Street Journal, The Washington Post, CBS, NBC, and FOX on topics of organizational communication and change management. • Regular guest on "Let's Talk Live," where he discusses insights on building high-performing, honest teams and achieving sustainable growth. How to connect with Steven Gaffney • https://www.linkedin.com/in/stevengaffneycompany/ • https://stevengaffney.com/ • https://www.instagram.com/stevengaffneydc/ Show Notes [1:31] Brief intro on how Steven got to where he is today. [2:34] Honest Communication and Change Management [13:34] Changing culture for the better. [18:11] Steven’s Consistently High Achieving Team (CHAT)® approach. [20:28] Steven Gaffney Company [23:03] Specific lessons that Steven’s learned from industry giants, that small and midsize business owners can apply to their own teams. [25:54] How surviving cancer influenced the way he approaches building high-achieving teams and organizations. [32:22] “Unconditional Power” [40:10] How to engage with Steven Gaffney and pick up his books. ***Receive your free book, Just Be Honest, by sending Steven an email mentioning Business Leaders of America and a takeaway from the podcast and how you used it. [41:46] Advice for entrepreneurs and business leaders who are looking to implement more honest communication and change management strategies in their businesses but aren’t sure where to start. Learn more about your ad choices. Visit megaphone.fm/adchoices