Steven Van Belleghem: Automation, AI and the Customer Experience

from Thinkers50 Podcast · host Thinkers50

The future of customer experience is happening now, in China. What is causing Europe and North America to lag behind? What is the future of voice assistants, and how are smart companies using them to enhance and advance the customer experience?

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This episode is 25 minutes long.

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This episode was published on May 23, 2019.

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