EPISODE · Jun 30, 2026 · 18 MIN
Stop Asking Which Platform. Start Asking Where Do Buyers Decide.
from The Digital Success For Business Podcast · host Marketing Leap
Should I be on TikTok? Is LinkedIn worth my time? Do I need to post more on Instagram? Should I be running Google Ads or Meta Ads? If you have asked yourself any of these in the last six months, you got a different answer every time, fell down a rabbit hole of conflicting advice, or added another platform to your list and felt more overwhelmed than ever before. The problem is not a lack of options. It is that you are asking the wrong question entirely. 73% of small business owners say they lack confidence in their marketing strategy. Half have no dedicated marketing resource at all. There are more platforms, more tools, and more conflicting advice available than at any point in marketing history. Most businesses are getting less traction, not more. In this episode Leanne Cohens of Marketing Leap gives you the right question to ask instead, and a clear, practical framework for working out exactly where your marketing focus should be right now. What you will learn Why presence without strategy is just noise with extra steps Why Facebook organic reach has dropped from 16% to 1-2% since 2012 The three-stage buyer journey: discovery, validation, and decision Why most SMEs over-invest in discovery and completely neglect validation The exact platforms that support each stage for different business types Three questions that make your platform strategy obvious The simple exercise to identify which platforms are working and which are diluting your results Key quotes "The question most business owners ask is which platform should I be on. The question that actually grows a business is where do my buyers go when they are ready to decide." "Discovery without validation is just visibility. Validation without a clear decision pathway is just trust that goes nowhere." "Remove before you add. Strengthen before you expand." "Your marketing doesn't need more platforms. It needs clearer roles for the ones that matter." Timestamps 00:00 Overwhelmed by platforms 00:39 The right marketing question 01:04 Why SMEs feel stuck 04:04 Organic reach reality check 05:11 From presence to purpose 06:11 The buyer journey framework 06:41 Stage one: discovery 07:52 Stage two: validation 09:20 Stage three: decision 10:10 Diagnose your weak link 11:03 Three platform questions 11:15 Question one: buying intent 12:47 Question two: credibility checks 13:59 Question three: evergreen content 14:59 Platform audit exercise 16:05 Resources and next episode 18:28 Wrap up and subscribe If this episode made you rethink your platform strategy, the fastest way to get clarity is a VIP Strategy Intensive. Four focused hours to build your complete 90-day roadmap around your business, your buyer, and your actual capacity. Only three spots per month. 👉 Book your VIP Strategy Intensive: digitalsuccess.global/vip-planning 👉 Free resources mentioned in this episode: The 2026 Social Media Infographic, showing exactly where Australian buyers are active and which platforms drive decisions by industry, is free at marketingleap.net/marketing-resources Subscribe to the Digital Success for Business Podcast on your favourite platform so you never miss an episode. If you enjoyed this please Subscribe & Take the Marketing Leap today... Follow Marketing Leap: Facebook | LinkedIn | YouTube | Instagram | Pinterest
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What this episode covers
Should I be on TikTok? Is LinkedIn worth my time? Should I be running ads instead? If you have asked any of these in the last six months, you got a different answer every time and probably felt more overwhelmed than before. In this episode Leanne Cohens of Marketing Leap explains why the question itself is wrong. The question that actually grows a business is not which platform should I be on, it is where do my buyers go when they are ready to decide. She breaks down the three-stage buyer journey, discovery, validation, and decision, and gives a practical framework for working out exactly which platforms support each stage for your specific business. Plus three questions that make your platform strategy obvious, and a simple exercise to identify which platforms are working and which are quietly diluting your results. 73% of small business owners say they lack confidence in their marketing strategy. This episode is the clearest path to changing that.
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Stop Asking Which Platform. Start Asking Where Do Buyers Decide.
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