EPISODE · Apr 8, 2026 · 9 MIN
Stop Building Franken-Teams
from CX RIOT RADIO · host David Powers
Why most trade companies are quietly destroying their own growth.Plumbing. HVAC. Electrical. It doesn’t matter — the same mistake is killing efficiency in your call center every single day.You’re blending roles that should never be blended:-Inbound agents-Outbound sales reps-DispatchersOne person trying to be a helper, a hunter, and a commander at the same time? That’s not efficiency. That’s a Franken-team.The Website: https://cxriotradio.com/Suz's Homepage: https://suzexe.netlify.app/Here's the LinkTree: https://linktr.ee/caffcx
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Stop Building Franken-Teams
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