Stop Calling It Human Error

Send us Fan Mail“Human error” is the fastest way to end an incident report and the surest way to learn almost nothing. We dig into the question that actually prevents repeat events: why did it make sense for someone to do what they did in that moment? When you can answer that honestly, you stop hunting for a villain and start finding the system conditions that made the outcome likely. We talk through the difference between compliance thinking and systems thinking, then break down what human error really includes: slips and lapses, decision errors, and violations. From there, we get concrete about the drivers that push good workers toward bad outcomes, including production pressure, mixed incentives, unclear supervision signals, and “workarounds” that quietly become normal. We also challenge the default corrective action of retraining, especially when the person already knows the rule but the environment makes compliance harder than drifting. Design and human factors matter just as much as policy. We explore why you cannot out-train poor equipment usability, why engineering controls reduce risk at scale, and how fatigue, stress, and cognitive load make certain mistakes predictable. Finally, we share a better investigation model built around mapping conditions, identifying pressures, examining equipment and reinforcement patterns, and asking the employee what made sense at the time. If you want fewer injuries, stronger incident reporting, and a healthier safety culture, listen through the end, then subscribe, share this with a leader or investigator on your team, and leave a review with the question your workplace needs to start asking. Hosted by: Joe Garcia, Safety Leader & Culture Advocate New Episodes Every Other Tuesday  Safety on PurposeFollow & Connect: 🔸 Instagram: Instagram 🔸 LinkedIn: Joe Garcia 🔸 Spotify | Apple | Podcasts: Search "Safety on Purpose"