Stop Charging Me to Spend My Own Money

Somewhere along the way, customers became responsible for covering every cost of doing business.3% card surcharge? Processing fee? Convenience fee? When does it stop?In this episode, I question the logic behind pushing business expenses directly onto customers — and why we’re just expected to accept it.If you’ve ever looked at a receipt and thought, “You’ve got to be kidding me,” this one’s for you.Unfiltered. Slightly annoyed. And not apologizing for it.