Stop Directing People, Start Designing Systems: How to Design Optimal Work Environments with Daniel Terhorst-North (Lean and Agile Methods Expert)

In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive. We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis. Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.