EPISODE · Feb 24, 2026 · 7 MIN
Stop Explaining. Start Influencing. - Ep. 58
from The Inspired Healthcare Leader | Healthcare Leadership, Work-Life Balance, Managing Change · host Mara Ergas-Zabari RN, PhD - Healthcare Leader, Consultant, & Researcher
Ever walked out of a meeting wondering how what should have been a perfectly logical conversation turned into a standoff? In this episode, I unpack one of the most overlooked leadership skills that determines whether your message actually lands: validation. Not agreement. Not being soft. But the neuroscience-backed skill that allows people’s brains to feel safe enough to listen. You’ll learn why explaining harder often increases resistance, why repeated concerns happen even after problems are solved, and how leaders unknowingly create conversational tug of war that drain time and energy. If you’re tired of defensiveness, repeated pushback, or conversations that go nowhere despite your best intentions, this episode will show you how to reduce conflict, increase influence, and make leadership conversations feel dramatically lighter. Website: maraergaszabari.com Take the quiz to help you move forward with more clarity and confidence in your leadership: healthcareleaderquiz.com
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Stop Explaining. Start Influencing. - Ep. 58
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