EPISODE · Mar 31, 2026 · 11 MIN
Stop Flying to Accounts That Aren't Ready to Buy
from The Signal by #NoVendors · host Jeff Swan
Right now, TSA wait times are the longest in history. Four-plus hours at Houston. Lines stretching into parking lots at JFK. Hundreds of TSA officers quitting, thousands calling out, and ICE agents handing out water bottles to travelers who just want to make their flight.I used to be in those lines two or three times a month. Vancouver to Croatia, Germany, and everywhere between, living out of a suitcase because I had no other way to get in front of my clients.Here is the question nobody is asking: what happens to your pipeline when the person responsible for all of your key relationships is stuck in one of those lines?The ProblemMost B2G teams have that one-star seller. They travel to four cities a week, attend every trade show, shake every hand. They are absolutely loved. They are also physically unable to be in two places at once.While they are on a West Coast swing, deals pop up on the East Coast that they might not see in time. At roughly $1,200 to $1,400 per domestic business trip fully loaded, that cost compounds fast when it is aimed at accounts that are not in a buying window.The Proof (It Works When Timed Right)A global fixture manufacturer client of ours got the classic response from a buyer: "We love what you do. Come back in 18 months."Most teams set a CRM reminder and walk away. This team did the opposite. They gathered facts, figures, and insights their buyer could use to shape the procurement criteria, and they shared them with zero stipulations. No "we will give you this if you include us in the RFP." They led with value.By the time the RFP launched, they were a lock for the shortlist. They won because they knew which relationship was worth staying in and what that relationship needed from them before procurement started.The RiskI heard a story recently about a woman crossing the Canada-US border with commercial materials for a trade show. She declared everything, did what she thought was right. Turns out, bringing commercial goods through the pre-check lane violates the program rules. They denied her entry and revoked her pre-check status entirely, two weeks before her trade show.If she were the only person positioned for that event, her company's entire GTM presence just evaporated over a compliance error.The SaveAt Outbound SOS, we track digital footprints that mimic the same level of interaction you would get from a physical trip. We map out who you would meet with, what you would talk about, and the Signals that tell you an account is moving toward a buying window.Travel builds trust. Intelligence tells you where to invest that trust. Separate those two jobs, and you stop wasting $1,300 trips on accounts that are eighteen months from buying.Sources referenced in this episode:- GBTA/CWT Business Travel Forecast (2025/2026): NORAM average ticket price $831, hotel ADR $188/night, fully loaded domestic trip range $1,200 to $1,400 (gbta.org / mycwt.com)- GBTA Business Travel Index Outlook (2025): Average trip spending $1,128 USD (gbta.org)- Fixture manufacturer engagement: first-party client example- Border crossing story: personal account- Previous episodes referenced: Episode 3, the three-step AI account research framework.Subscribe to The Signal on Substack, Spotify, Apple Podcasts, or YouTube.Want to see what a signal-led approach looks like for your team? DM me on LinkedIn or reply to this post. Get full access to #NoVendors by Jeff Swan at jeffswan18.substack.com/subscribe
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Stop Flying to Accounts That Aren't Ready to Buy
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