Stop Hiring Operators. Start Building Systems.

In This Episode of Business Lunch: We explore the multifaceted role of an operator in a business, discussing how to define, find, and leverage operators at various organizational levels. They share insights on building effective operating systems, recruiting strategies, and the importance of clear role definitions for sustainable growth.Chapters:00:00 Understanding the Role of an Operator in Business00:40 Different Levels of Business Operators and Their Responsibilities03:25 Why Entrepreneurs Often Need an Operator Instead of a COO07:14 Defining the Job Description and Qualifications for an Operator14:22 How to Find and Recruit the Right Operator20:41 Common Mistakes in Hiring and Onboarding Operators25:47 Building an Operating System Before Hiring an Operator31:59 The Value of Networking and Content in Finding OperatorsConnect with me on social:TikTok: Check out my TikTok HereInstagram: Check out my Instagram HereFacebook: Check out my Facebook HereLinkedIn: Check out my LinkedIn HereSubscribe to my YouTube 👉 HereResources:• 7 Steps to Scalable workbook• Get my book, Zero Down, FREEMentioned in this episode:Build Your CEO DashboardGet one report every week of the key metrics you need to know with the CEO Dashboard!CEO Dashboard

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This episode is 35 minutes long.

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This episode was published on March 26, 2026.

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