Stop Renting Customers: Why Appliance Repair Companies Need Customer Ownership™ | Episode 17

  What happens after you’ve completed the repair? For many appliance repair companies, the relationship ends when the invoice is paid. Months later, when another appliance breaks, even satisfied customers often return to Google and start searching again. In this episode, I introduce the concept of Stop Renting Customers™ and explain why building Customer Ownership™ […] The post Stop Renting Customers: Why Appliance Repair Companies Need Customer Ownership™ | Episode 17 appeared first on Appliance Repair Leads.