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EPISODE · May 26, 2026 · 5 MIN

Stop Saying “I’m Sorry, But…”

from No BS Sales School · host Walker McKay

Everybody screws up.What matters is how you handle it. In his latest podcast, Walker shares a personal story about making a mistake with his longtime business friend, Lindsey McMillan, and the one thing he did immediately to repair trust. No email. No text. No BS. Just ownership.Everyone knows mistakes happen but excuses make them worse.In this episode, you’ll learn:-- Why the mistake usually isn’t what breaks trust-- What to do immediately after you realize you screwed up-- Why you should pick up the phone instead of hiding behind email-- How excuses destroy credibility-- Why taking responsibility matters even when it wasn’t fully your fault-- How ownership can build trust back stronger

Episode metadata supplied by the publisher feed · Published May 26, 2026

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Stop Saying “I’m Sorry, But…”

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This episode was published on May 26, 2026.

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