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Aug 20, 2026 25 min

Stop Taking Notes and Start Having Better Conversations with Richard White

from Coffee with Jon - Think Big. Get Unstuck. Grow Your Business

3 Takeaways from my conversation with Rich White, CEO of Fathom AI: 1. Stop taking notes. Start having conversations. AI handles the details so you can focus on the people in the room. 2. The cost of a lost idea is greater than $15/month. One missed action item. One forgotten commitment. One misquoted client. Do the math. 3. Meetings should be great. The right people. The right agenda. The right tools. No excuses. --- Richard White is the founder and CEO of Fathom.video, a free app that records, transcribes & highlights your calls so you can focus on the conversation instead of taking notes. Fathom was a part of the Y-Combinator W21 batch, is one of only 50 Zoom App Launch Partners, and is one of a small handful of companies Zoom has invested in directly via their Zoom Apps Fund. Prior to Fathom, Richard founded UserVoice, one of the leading platforms that technology companies, from startups to the Fortune 500, use for managing customer feedback and making strategic product decisions. UserVoice was notable for being the company that originally invented the Feedback tabs shown on the side of millions of websites around the world today. Richard previously worked on Kiko, a company in the first batch of Y-Combinator, with Justin Kan and Emmett Shear who subsequently went on to found Twitch. Richard is passionate about designing intuitive productivity tools with delightful user experiences. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: [email protected] Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Richard White: Website: https://www.fathom.ai/ Instagram: https://www.instagram.com/fathomdotvideo/?hl=en oyRhCSzyTd LinkedIn: https://www.linkedin.com/in/rrwhite *E - explicit language may be used in this podcast.

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Stop Taking Notes and Start Having Better Conversations with Richard White

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This episode was published on August 20, 2026.

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