EPISODE · Dec 4, 2025 · 21 MIN
Stop the Story Toppers: A Guide to Real Conversations with Steve Fales
from The Human Connection Podcast
"Everybody has a story. You just never know who needs that connection at that moment." - Steve FalesIn this heartwarming episode, host Karl Pontau sits down with Steve Fales, founder of AD Services, Inc., to explore the art of building genuine friendships in the workplace. Steve shares his refreshingly simple philosophy: ask questions, actually listen to the answers, and avoid the dreaded "conversation poker" where people just try to one-up each other's stories.Discover why the barista at your local coffee shop isn't just "the barista," how a simple compliment can change someone's entire day, and what happened when Steve asked his office maintenance worker about his life (spoiler: the answer involves a tire tube and 93 miles of open ocean).Steve introduces his favorite conversation starter—"What's got your attention?"—and explains why dedicating just ten minutes of non-business chat can actually boost team productivity more than hyper-efficient meetings ever could. Plus, learn about the "treasure hunt" approach to human connection and why treating every interaction as an opportunity to discover someone's story makes work (and life) so much richer.Perfect for leaders, team members, or anyone who wants to transform superficial workplace relationships into meaningful connections—without the awkward interrogations.Key Takeaways:The power of follow-up questions in building relationshipsWhy being interested beats trying to be interestingSimple daily habits that create lasting connections===You can connect with Steve Fales here:www.stevefales.comhttps://www.amazon.com/dp/1733144625/You can connect with Karl Pontau here:www.thehumanconnectionpodcast.comhttps://www.linkedin.com/in/kpontauhttps://www.youtube.com/channel/UCUbf_bDWwB9KVrFn5Sj3u2w?sub_confirmation=1Please like, subscribe, and share this episode with somebody you care about!
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Stop the Story Toppers: A Guide to Real Conversations with Steve Fales
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