Store Operations Analytics (Video Podcast)

from Cisco Interaction Network BizWiseTV Podcast Hosted by Cisco Systems

Retail chains face the daunting task of supervising operations across hundreds or thousands of stores. Trying to improve something like customer service, that you know is important but that you cannot measure is a difficult thing. Scopix Solutions maintained a packed booth at the National Retail Federation show as they were showing retailers innovation that measured the previously unmeasurable. Cisco Account Manager Joe Sagrati has has brought this innovation to his customers - he explained the technology to us.

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Store Operations Analytics (Video Podcast)

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This episode is 8 minutes long.

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This episode was published on February 4, 2009.

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