Storm Damage Led to Surprise Bills | Kansas City News

A storm in Wyandotte County left Don Jenkins stranded on his own property—and charged for power he never used. After trees blocked his driveway and power went out, the utility’s daily FlexPay billing system defaulted to last week’s usage, leading to unexpected charges. He’s not alone—dozens of customers faced the same issue. The utility says credits will be issued once meters are read, but for now, it’s a frustrating glitch that hits hard after disaster. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/eeace935150743f5