Strategic Insights: Why Maven Lane Partners with VEYER Logistics

In this episode of Supply Chain Now, hosts Scott Luton and Jake Barr welcome Eri Iozdjan, Founder of Maven Lane, Will Andrews, Executive Vice President at Maven Lane, and Ronak Patel, Vice President for Fulfillment Solutions at VEYER Logistics. They discuss Maven Lane’s supply chain transformation and the partnership with VEYER Logistics.Eri and Will share challenges with their previous 3PL partner, focusing on customer obsession, operational excellence, and data-driven decision-making. Ronak emphasizes the importance of trust, transparency, and operational leadership in their partnership. The conversation explores the criteria Maven Lane used to select a new 3PL partner, prioritizing customer satisfaction, product handling, and data visibility. It also highlights how the partnership with VEYER has improved service levels, reduced defect rates, and provided greater control, setting up Maven Lane for future growth. The episode outlines how a well-designed, customer-centric supply chain can serve as a competitive advantage and the value of working with partners who align with your goals.Jump into the conversation:(00:00) Intro(01:56) Panel introductions and warm-up(07:09) Diving into the Maven Lane story(15:19) Challenges with previous 3PL partner(20:57) Constructing the 3PL selection process(26:19) A story of lean operations(26:44) Key indicators of a successful operation(26:59) The importance of employee engagement(28:43) Operational excellence and culture(29:26) Technology and information integration(30:37) Advice for the selection process(32:25) Impact of the partnership(40:37) Future goals and expansion plans(45:14) Critical learnings and next stepsAdditional Links & Resources:Connect with Ronak on LInkedIn: https://www.linkedin.com/in/ronak-patel-nashville/ Connect with Eri on LinkedIn: https://www.linkedin.com/in/edbutler17/Learn more about Maven Lane: https://mavenlane.com/ Learn more about VEYER Logistics: https://www.veyerlogistics.com/ Get Started with VEYER today: https://www.veyerlogistics.com/get-started-today/Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Connect with Jake Barr: https://www.linkedin.com/in/jake-barr-3883501/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Transforming Operations: Flowers Foods Unveils Its Digital Supply Chain Revolution: https://bit.ly/44b8GKdWEBINAR- Tariff Watch - Unpacking the Latest Updates: https://bit.ly/3FvL2zNWEBINAR- When to Walk Away from Warehouse AI - and When to Go All In: https://bit.ly/4dFgCYqWEBINAR- Real Stories: How Digital Planning Helped Australia’s Leading Packaging Manufacturer Unlock Millions in Capex: https://bit.ly/3TsxBUFWEBINAR- Unleash Your Inner Pioneer: How to Transform How You Lead: https://bit.ly/45X3ax3WEBINAR- Still in the Dark? 4 Shipping Visibility Fails You Can’t Afford This Peak: https://bit.ly/44g0NEiWEBINAR- Strengthening Fraud Defenses Through Tracking and Digital Visibility: https://bit.ly/4eiZ6t3WEBINAR- From Legacy to Leading Edge, Morgan Foods’ Supply Chain Journey: https://bit.ly/3IcDDGkWEBINAR- Tomorrow’s Factory is Already Here: https://bit.ly/45QMGqoThis episode was hosted by Scott Luton and Jake Barr and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/strategic-insights-maven-lane-partners-veyer-logistics-1451 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.