Strategies for dealing with the challenging patient

Elizabeth Dooher-Anthony, RDH, Orofacial Myofunctional Therapist Elizabeth will tell you she became a dental hygienist by accident. She was supposed to be a rock star. She went to dental hygiene school after working in a dental office at the front desk. Before that, she got her BA in English with Minor in Theater Arts.38 years later she is still practicing and has not “burned out”. She developed a mindset toward her work that has sustained her and created positive patient experiences. She realized she could teach it to others in the hopes they will also benefit. She has found a way to use her performance skills to create a memorable, uplifting experience for her audiences.She has been presenting her seminar, Serdentity, since 2006. She published a book by the same name in 2013. Her articles have been published in RDH print and digital magazines. She hosted the “Serdentity Podcast” on the iLoveDentistry Facebook page.Elizabeth is from Rochester, NY, and lives there currently with her husband, Michael.@thedsohygienist"Like" and "Subscribe"https://thedsohygienist.buzzsprout.comFollow me on LinkedIn: www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdhmusic credit:  "Seize the Day" by Andrey Rossi